NPS via WhatsApp:...

Net Promoter Score (NPS) [https://www.referralyogi.com/blog/nps-the-law-of-...
  •  Gandhi Gopinath
  •  11th June, 2020

FB Ads + WhatsApp...

Can we create a "conversational ad", that encourages customers to chat with o...
  •  Gandhi Gopinath
  •  30th November, 2019

Applying for What...

How do you apply for WhatsApp access? We explain a simple, 1-step process to ...
  •  Gandhi Gopinath
  •  19th October, 2019

WhatsApp, opt-in ...

Do's & Dont's of getting user consent before engaging them via WhatsApp
  •  Gandhi Gopinath
  •  28th September, 2019

WhatsApp for Cust...

We discuss how to leverage WhatsApp for customer acquisition & engagement
  •  Gandhi Gopinath
  •  28th September, 2019

Facebook Reviews ...

What are Facebook "recommendations" and how are they different from their ear...
  •  Gandhi Gopinath
  •  8th September, 2019

Boosting your Onl...

What does "Google 3-pack" mean & why online reviews are critical for businesses
  •  Gandhi Gopinath
  •  8th September, 2019

NPS & the law of ...

We deconstruct the NPS scoring system, with special attention to the "passives"
  •  Gandhi Gopinath
  •  8th September, 2019

NPS & CES surveys...

What's the difference between an NPS & a CES survey? How do they interplay in...
  •  Gandhi Gopinath
  •  8th September, 2019
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