When you are browsing a business website and see a real-time stream of their clients' feedback, you are far more likely to engage with that business. This is called normative social influence behaviour. We see it in action everyday: people would rather wait for a table at a crowded restaurant than go to a nearby empty one!
lets you stream authentic testimonials to your website and landing pages. These can be refreshed in real-time. No more
wait before IT updates your website. No more testimonials dated 2017!
Measuring customer pulse at various stages of their lifecycle enables businesses to predict churn, improve operations and identify upsell opportunities.
customer experience module
provides elegant and easy to configure surveys. An example is the industry standard Net Promoter Score (NPS) survey that measures customer loyalty. Businesses can also configure sophisticated questionnaires to measure detailed feedback.
Net Promoter Score, NPS and Net Promoter are trademarks of Satmetrix Systems, Inc., Bain & Company, Inc., and Fred Reichheld.
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DESIGNED & DEVELOPED BY : ITBEEZONE BUSINESS SOLUTIONS